PowerPlay Terms and Conditions — Full Version in Bangla

These Terms and Conditions PowerPlay (powerplay.bio) and its users. If you do not agree to these terms, please refrain from using our platform.

PowerPlay An internationally licensed online betting platform. We are committed to delivering services with trust, transparency, and responsibility. All services provided on our platform are governed by these Terms and Conditions.

• Reserves the right to update these Terms & Conditions at any time PowerPlay reserves.
• Updated terms take effect from the date they are published on the website.
• Continued use of the platform will be taken as acceptance of the updated Terms & Conditions.
• These Terms and Conditions are available in both Bangla and English. In the event of any dispute, the English version shall prevail.

PowerPlayThe following conditions must be met to open an account with:

• You must be at least 18 years is required. A national ID card or passport may be requested at the time of registration to verify your age.
• Each individual is allowed only one account can be opened. Creating multiple accounts is strictly prohibited.
• All information provided at registration must be truthful, accurate, and up to date.
• Your account password and login credentials must be kept strictly confidential.
• Users are solely responsible for any unauthorized use of their account.

Identity verification documents may be requested at any time as part of KYC (Know Your Customer) checks. Failure to provide the required documents may result in a temporary hold on withdrawals.

PowerPlayThe following approved methods can be used to deposit to

• bKash — Bangladesh's most popular mobile banking method.
• Nagad — a mobile financial service authorized by the postal department.
• Rocket (DBBL) — Dutch-Bangla Bank's mobile banking service.

Minimum deposit amount ৳200 and the maximum single transaction limit depend on your chosen payment method. Deposits are usually credited to your account instantly.

• Depositing from a third-party account is strictly prohibited — only payment accounts registered in your own name may be used.
• If a deposit fails, please contact the support team immediately.
• No additional charges apply to deposits.

To withdraw your winnings, the following conditions must be met:

• Minimum withdrawal amount ৳500।
• Withdrawals can only be made using the same payment method used for the original deposit.
• Once KYC verification is complete, it typically takes Within 15 minutes Withdrawals are processed.
• The maximum daily withdrawal limit is ৳50,000. Different limits apply for VIP members.
• Bonus funds can only be withdrawn after the associated wagering requirements have been fully met.

PowerPlay If a withdrawal request appears suspicious, it may be temporarily placed on hold for verification. In such cases, our support team will reach out to you directly.

PowerPlayBefore placing a bet on --, please familiarize yourself with the following rules:

• The maximum bet amount per event depends on the event type and market.
• Once a bet is confirmed, it cannot be cancelled — so please double-check all details before placing your bet.
• Odds in live betting can change at any time. The odds in effect at the moment a bet is confirmed will be considered final.
• If a bet is cancelled due to a technical issue, the stake will be refunded.
• If an event is abandoned or suspended PowerPlayResults will be determined in accordance with --'s own rules.
• Any attempt to exploit the system or place bets through fraudulent means will result in permanent account suspension.

PowerPlay's bonus and promotional offers are subject to the following general terms. Individual offers may have their own separate terms.

• Welcome Bonus: Available to new members only. Get up to 100% bonus on your first deposit.
• Wagering Requirements: Bonus amounts typically require 10–30x wagering. Check the specific bonus page for full terms.
• Duration: Each bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
• Bonus Abuse: Bonuses will be forfeited if multiple accounts, false information, or attempts by multiple family members to claim the same bonus are detected.
• Bonuses can only be used for betting and cannot be withdrawn directly.

To view all active offers, visit our Bonus Page Visit and Latest Promotions Check this page regularly.

PowerPlay reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Money laundering or suspicious financial transactions.
• Attempting to exploit the platform's system.
• Threatening or abusive behavior toward other users or staff.

Users may also request to close their account at any time. The account will be deactivated once any pending withdrawal has been processed.

PowerPlay We believe betting is entertainment — not a source of problems. That is why we place the highest importance on responsible betting.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You can take a break from the platform for a set period of time.
• Cooling-Off Period: You can take a break ranging from 24 hours to 30 days.
• Reality Check: You will be periodically reminded of how long you have been betting.

For more details on responsible betting, visit our Responsible Gaming Visit the page.

Protecting your personal information is our top priority. PowerPlay Your information is used for the following purposes:

• Account management and identity verification.
• Payment processing and fraud prevention.
• Providing customer support services.
• Compliance with applicable legal obligations.

We never sell your information or share it with third parties for advertising purposes. To learn more, visit our Privacy Policy page.

If you have any concerns, please contact our support team first. We typically respond within 24 hours.

• Email us to file a complaint: support@powerplay.bio
• Any dispute related to betting must be submitted within 7 days of the event in question.
• All relevant transaction and bet history will be retained while a complaint is under review.
• If a dispute cannot be resolved at the support level, it will be referred to independent third-party arbitration.

PowerPlay may update these Terms and Conditions at any time. If changes are made, we will:

• We will clearly display the date of the change on the website.
• We will notify you of important changes via your registered email or SMS.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

The date of the latest update will always be shown at the top of this page. We recommend reviewing this page regularly.